Shipping & Delivery
How it works
From your rug selection
to your doorstep.
Tell us where your rug is going. We will confirm the shipping details with you before you proceed with payment.
-
01
Choose your rug
Browse our handmade rugs and send us the product name or link. The listed product price is fixed.
-
02
Share your destination
Send your delivery country, city and postal code, if applicable, on WhatsApp so we can check shipping options.
-
03
Receive your quote
We confirm the shipping charge and estimated delivery time. Review the total before deciding to order.
Fixed rug price. Shipping quoted separately.
The shipping enquiry does not change the price of your rug. Your order total is the listed rug price plus the confirmed shipping charge. Any applicable import charges will be clarified separately.
Before you order
Clear details for your delivery.
Shipping costs
There is no single shipping rate for every destination. Costs depend on your country and city, the packaged rug's size and weight, and the shipping options available.
We calculate the charge for your enquiry and confirm it with you before payment.
Estimated delivery time
Delivery times vary by location and shipping option. We provide an estimate once we know your destination and rug selection.
Dates are estimates, not guarantees. Customs processing and local delivery conditions can affect arrival times.
International destinations
Enquiries are welcome from customers around the world. Send us your country and city so we can confirm whether shipping is available to your address.
Customs & import charges
International shipments may be subject to import duties, taxes or customs fees at the destination.
Before payment, ask us to clarify which charges are included in the quote and which may be payable separately.
Let's plan your delivery
Where is your
rug going?
Tell us which rug you like and where you would like it delivered. We will discuss the shipping cost and estimated arrival time with you on WhatsApp.
No payment is taken through this form. Submitting an enquiry does not reserve a rug or confirm an order.
WhatsApp: +212 766 785373
Useful answers
Shipping questions
Is shipping included in the rug price?
No. The product price is fixed, and shipping is quoted separately for your destination.
What do you need to calculate shipping?
Send the rug name or product link, your country, city and postal code if applicable.
Can you ship to my country?
Contact us with your destination. We will check the available delivery options and confirm whether shipping can be arranged.
When will my rug arrive?
We provide an estimated delivery time with your shipping quote. Timing depends on your location, preparation, transit and customs.
Does requesting a quote place an order?
No. You can review the rug price, shipping charge and delivery estimate before confirming your order.
Can I ask about shipping for more than one rug?
Yes. Include the names or links of all rugs you are considering in your message.
Still have a question? Contact Moroccan Rug House.
